Question no.6
A laptop is setup at a podium for a presentation but is set to extended desktop. The
presenter would like it to show exactly what the laptop screen is showing. Which of the
following would be the QUICKEST way to accomplish this?
A. Look for the setting in control panel
B. Toggle the dual display function key
C. Change the screen orientation
D. Reboot the laptop
Answer: B
Question no.7
Users have started calling the helpdesk reporting they cannot access resources on the
network or the Internet. A technician has verified all hardware connections are operational.
Which of the following settings should the technician check NEXT on the router?
A. SNMP
B. NNTP
C. DHCP
D. WLAN
Answer: C
Question no.8
For which of the following types of printers should a technician obtain a maintenance kit
containing a fuser, transfer roller, and pickup rollers?
A. Thermal
B. Impact
C. Inkjet
D. Laser
Answer: D
Question no.9
An end user is designing a PC with a clear acrylic access panel to show off the insides.
The user wants the inside to stay cool, but as dust free as possible. Which of the following
would BEST meet this scenario?
A. Create a positive pressure air flow with unfiltered intakes and filtered exhausts
B. Create a positive pressure air flow with filtered intakes and unfiltered exhausts
C. Create a negative pressure air flow with unfiltered intakes and unfiltered exhausts
D. Create a negative pressure air flow with filtered exhausts and unfiltered exhausts
Answer: B
Question no.10
A technician is giving a safety class to new employees. Which of the following contains
potentially dangerous voltages and should be handled with care, even if the power has
been recently disconnected?
A. Laser printer
B. Wireless router
C. Paper shredder
D. CRT monitor
Answer: D
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