Question no.1
A network technician has been tasked with deploying new VoIP phones on a network.
When the technician plugs the Ethernet cable for the phone into the wall port, the phone
fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the
computer is able to access the network. Which of the following is the MOST likely cause of
this issue?
A. The network switch does not support PoE
B. The technician is connecting the phone to the wrong type of port
C. The firewall on the network is blocking access to the DHCP server
D. The Ethernet cable is the wrong type
Answer: A
Question no.2
Which of the following ports is typically used for sending email?
A. 21
B. 22
C. 23
D. 25
Answer: D
Question no.3
A customer brings a laptop in for repair, because the screen image is upside down. Which
of the following is the BEST solution?
A. Change the screen orientation
B. Replace the video card
C. Connect an external monitor
D. Update the video card drivers
Answer: A
Question no.4
A company wants to conserve paper without limiting the ability to print. Which of the
following settings needs to be configured?
A. Orientation
B. Duplex
C. Collate
D. Quality
Answer: B
Question no.5
Which of the following types of cables are MOST likely to be used to connect to an external
hard drive? (Select TWO).
A. Molex
B. SPDIF
C. eSATA
D. HDMI
E. USB 3.0
F. CAT6e
Answer: C,E
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